How to Fix AirPods Case Not Charging

How to Fix AirPods Case Not Charging

Apple products are known for their quality but are also a bit pricey. However, depending on the company’s warranty clause, they do come with a warranty to get repaired or exchanged. 

Whereas, usually, there have been charging problems with the AirPod Pros. Several reasons can prevent the charging in AirPods Pro. 

If your AirPods aren’t charging, there could be several reasons. We’ll show you what to do if you’re having trouble charging your earphone.

AirPods can only be charged with a suitable case. If this does not work, the situation is not hopeless. Problems with the AirPods case not charging can often be easily fixed.

Potential Reasons Your AirPods Pro Is Not Charging

Potential Reasons Your AirPods Pro Is Not Charging
  • First, check whether the Lightning to USB cable is correctly connected to the charging case. 
  • If using a Qi charger, make sure it is firmly connected to the power source. 
  • Now put your AirPods in the case and let them charge for at least 15 minutes. 
  • If you use a Qi charger, the status LED on the case must be pointing upwards. After a few seconds, the status light should go out, and the charge should begin. 
  • If the LED does not light up, it is best to use the charging cable included in the scope of delivery. 
  • While charging, check the status of your AirPods by connecting to your iPhone or iPad. 
  • In addition to the current battery status of the devices, a small flash should now be visible. This indicates that loading is currently in progress. 
  • If your AirPods still don’t charge, contact Apple Customer Service. 

AirPod Pro Case Not Charging Properly

AirPod Pro Case Not Charging Properly

First, you should try a few basic things. The problem often lies in a cable not being properly connected. First, check whether the cable is properly connected to the case and replace it if necessary. 

If you’re using a Qi charger, make sure the AirPods are secure on the mat and firmly connected to a power source. 

On a Qi charger, the case status indicator must be facing up. The indicator should light up for several seconds and then turn off again. If not, change the position of the charging case. 

Also, remember to use only original cables and check whether the cable is damaged. Make sure the AirPods and charger contacts are free of dirt and dust. 

When charging begins, an excellent way to know if AirPods are charging is to check the LED light. The LED should light up briefly and then begin charging. A small flash appears next to the battery level. If you don’t see the flash, the headphones aren’t currently charging. 

Even with a Qi charger, you can use a cable connection if the charging process does not work, or how long does it take for AirPods to charge? Well, depending on your generation, the charging should last between 30 to 60 minutes.

The Charging Case Is Dirty

The Charging Case Is Dirty

If dust and other particles have accumulated in the case, it may affect the charging ability. The best method to clean AirPods cases is to use a dry and plain cloth and put a bit of isopropyl on it. Don’t let the contacts of the case become wet, though, and be sure to thoroughly remove any particles and dust.



If the battery status of the charging case is low, the AirPods cannot be charged properly either. Therefore, if you have problems charging the Airpods, first check the battery status of your charging case.

For that, open the charging case lid while the AirPods are inside. If your AirPods are already connected to your iPhone via Bluetooth, hold it close to your phone and wait a moment.

If everything went well, a message should now appear on your iPhone screen showing you the charge level of your AirPods and charging case. You must now charge your case if the charging problem is due to the battery level.

It can also happen that the charge status is not displayed at all. In this case, the battery level is probably completely zero. Then you should charge the case and make sure it works. To do this, plug your USB-C charging cable into the case and make sure it lights up. 

However, there may also be a bug that prevents you from seeing the battery level. If the steps above don’t work, you can also try a full reset of your AirPods. 

A way to check the AirPods battery without a case is by tapping and holding on your home screen, pressing the plus icon, and selecting the battery symbol. Select the battery widget, and (having Bluetooth activated) you can get a notification on the status of your AirPods.

How to reset Airpod pros

How to reset Airpod pros

If you have connection problems or noise, you should try resyncing your AirPods with your iPhone or iPad. This is often enough to fix the error. Otherwise, you can reset the AirPods.

Follow these steps

Place the AirPods in the included charging case. Before proceeding, make sure that the headphones’ battery is not completely discharged. If the charge level is less than 10 percent, let the AirPods charge for a while before continuing. 

Activate the button for setup on the backside of the case. Hold the button down until the AirPod case status light flashes amber and white. The reset was successful, and you can remove the AirPods from the case and pair them with your iPhone or iPad as usual.

Check to charge cable & power source

If you don’t see the LED light up despite charging, make sure your charging cable and power source are working. Try changing your charging case with a different charging cable first. If charging still doesn’t work, try a different power source. 

If it still doesn’t work, you should check the USB port, the charging plug, and the cable for dust or other residues that could inhibit charging.

The last resort: Apple Support 

Apple Support 

If none of this work, you probably have no choice but to contact Apple Support. For such a repair order, you must either go to the nearest Apple Store and hand in your device there, or you can start the process online. 

In addition to your Apple ID and the corresponding password, you also need the serial number of your AirPods. In case you have lost your AirPods, you can also contact the support for AirPods charging case replacement.